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Gestão de Processos de Negócios (BPM, Business Process Management)

Automatizar processos corporativos centrais para melhorar a eficiência, reduzir os custos, garantir a conformidade e aumentar consideravelmente os níveis de serviço para os membros dentro e fora da organização.

OpenText People Center makes HR processes easy for employees, helps employees help themselves and enables HR teams to more quickly and easily address simple issues and focus on high-value initiatives. Watch this video to learn how OpenText People Center can help your HR team do more with less.

Learn more about OpenText People Center

Pacote de soluções de Gestão de Processos de Negócios (BPM, Business Process Management) da OpenText

  • Overview
  • Business Needs
  • Produtos
  • Central de recursos

Overview

OpenText Process Suite (Conjunto de Processos)

Como parte do Gerenciamento de informações empresariais (EIM) pelo OpenTextProcess Suite, o BPM ajuda as organizações a trabalhar de modo mais eficiente, com menor custo e a superar suas metas de negócios com uma visão de negócio em tempo real.

As atuais organizações progressivas têm adotado a automação de processos avançados e recursos de gerenciamento de casos da OpenText para:

  • Reduzir o tempo de retorno para implantação de soluções
  • Atender a evolução das necessidades dos solicitantes e provedores de serviços
  • Criar aplicações de processos que incluem uma grande variedade de recursos EIM
  • Desenvolver e implantar soluções para atender às necessidades de negócios, de aplicativos em pacotes a desenvolvimento orientado para modelos.

O OpenText Process Suite pode ser implantado no local, na nuvem, ou através de coexistência.

O Process Suite inclui recursos de plataforma, aplicativos e complemento em uma oferta de pacote.

Plataforma OpenText Process Suite:

Plataforma de Gerenciamento de processos empresariais e Gerenciamento de caso OpenText Cordys:

  • Gestão de regras de negócio
  • Estrutura de aplicativos compostos
  • Barramento corporativo de serviços
  • Gerenciamento de dados mestre
  • UX (User eXperience) unificada
  • Estrutura de aplicativo do processo (chamada anteriormente de Assure)
  • BPM Everywhere (interface social e móvel)
  • Serviços de diretório OpentText
  • OpenText AppWorks Gateway

Produtos de aplicações

  • Provisionamento de nuvem OpenText Cordys
  • Gerenciamento de caso OpenText

Produtos de complemento

  • Inteligência de processos OpenText
  • OpenText ProVision
  • Nuvem OpenText Cordys

 

Business Needs

Business leaders are looking for more ways to quickly gain control of key processes, streamline customer-facing activities, reduce employee workloads, and manage compliance and risk. OpenText provides business applications and solutions to address diverse business needs across industries.

Dynamic Case Management
Transform knowledge-driven work that involves complex interactions between people, content, transactions and workflows across multiple systems of record. The OpenText solution supports a diverse range of cases including client onboarding, application or claims processing, service requests and more.

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Low-Code Development
Today’s businesses can’t wait months to deploy and iterate on web and mobile applications. With a low-code application framework, app development keeps IT moving at the pace of the business.

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Advanced Media Orchestration
Digital transformation has generated an explosion in the volume of rich media assets needed to produce a quality customer experience. OpenText Advanced Media Orchestration provides a comprehensive platform to manage creative teams and assets through their development and delivery processes.

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Extend the Life of Legacy Systems
Legacy systems don’t have to become barriers to digital transformation. OpenText Process Suite gives you a practical, low-cost way to build user-friendly applications that leverage backend legacy systems.

How OpenText Process Suite Helps

Produtos

OpenText digital business applications provide configurable automation to address specific business problems. All of these applications are easily customizable and extensible using the low-code application development environment in OpenText Process Suite. They also benefit from Process Suite’s enterprise integrations.

OpenText Contract Center

Streamline contract execution, integrate contracts within work processes in diverse enterprise systems, and deliver smarter automation within buy-side, sell-side and other legal contracts.

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OpenText People Center

Improve employee self-service and empower HR to respond more easily to inquiries, quickly access necessary documents and gain visibility into key measurements and indicators. People Center combines an employee portal with advanced case and document management capabilities for a better employee experience.

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Active Client Management for Insurance

Improve the customer experience, reduce operational costs and facilitate rapid rollout of innovative insurance products with insurance-specific automation for account servicing, underwriting, claims management and more.

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MCM for Life Sciences

Accelerate creative asset delivery, drive innovation, improve brand consistency, and control costs with a marketing content management platform that provides a comprehensive asset management solution for regulated marketing content in the life sciences industry.

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OpenText RFx Center

Streamline procurement processes, monitor spend, manage vendors and automate the flow and capture of the procurement information at the enterprise level. Gain real-time visibility into procurement operations to enable sound strategic decisions.

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Central de recursos

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Better Case Management - Read the Insight Brief from Digital Clarity Group

Evolve your RFP Process - Read the Whitepaper

Histórias de clientes

PSCU logo

PSCU

Our satisfaction has improved. We have watched our volumes go up 60% from implementing this new portal for our customers.

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Product: OpenText Assure

Clerk of the Circuit Court, Pinellas County logo

Clerk of the Circuit Court, Pinellas County

We've been more efficient because we're doing the same amount of work, even a greater amount of work with less people. And we're effective because people are getting their files quicker and getting their orders in a more timely manner.

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Product: OpenText Case360

Mais histórias de sucesso

HR & Case Management

Improve your HR activities with easy-to-use and low-cost case management

Read the Deep Analysis Industry Report

A FAMÍLIA OPENTEXT

A OpenText recebeu diversos produtos na família de marcas OpenText. Para obter uma lista completa com os nomes de produtos anteriores que agora fazem parte da OpenText, consulte:

Veja todos os produtos renomeados