What is digital process automation?
OpenText Digital Process Automation platform overview
With less IT involvement, the OpenText™ Digital Process Automation platform, OpenText™ AppWorks™, maximizes the value of information and ensures governance with automated business processes, better decision-making and improved employee, partner and customer experiences.
The low-code application development environment in AppWorks enables business and technical users to rapidly build, iterate and deploy process-centric and case management applications that improve efficiency, optimize employee skills and provide business insight while easily integrating with other lead applications and systems of record.
Available on-premises and in the cloud, OpenText™ AppWorks™ Cloud Edition makes it easy and cost effective to implement, maintain and update digital process automation applications.
OpenText Digital Process Automation platform features
Customer success stories
OpenText Digital Process Automation platform benefits
Put customers at the center of every transaction and exceed expectations with timely, proactive service in the channels in which they prefer.
Eliminate the white space between processes
Remove disconnected or manual processes that often fill gaps between steps in a business workflow or customer interaction.
Empower people for data-driven work
Use the organization’s data, and data from third-party resources, to automate repetitive processes and guide knowledge workers through complex tasks.
Lower risk and gain consistency
Combine automation and artificial intelligence to separate low and high-risk activities to optimize the use of scarce resources.
Enable access from any device, any where, any time
Efficiently build, deploy and manage case and process-driven applications to enable a mobile workforce.
Build applications faster, at lower cost
Empower business experts to quickly build applications and reduce reliance on IT using low-code.
OpenText Digital Process Automation solutions
Read the 2019 Forrester Wave: Software for Digital Process Automation report
- Announcing OpenText AppWorks Cloud Edition (CE) 20.4 blog
- OpenText named a leader in latest Forrester Wave: Software for Digital Process Automation for Deep Deployments Q2 2019 blog
- Gain a competitive edge through automation, information and insight webinar
- The business value of low-code application development executive brief