Rethink customer engagement
Deliver personalized and contextualized experiences
across the customer journey
Customer experience (CX) solutions managed simpler and faster in the cloud
Reduce IT dependency, increase scalability and flexibility, to streamline operations, benefit from built-in micro-services and always access the latest capabilities without managing upgrades.
Improve customer experiences
Create personalized experiences that resonate with audiences on any device at any time, anywhere.
Realize the value of each investment while extending capabilities across the entire organization.
Enable new business models
Adapt to customer expectations as they change with new ways to sell, engage and assist.
What’s new in Experience Cloud
- Customer Experience Orchestration
- New AI-assisted authoring capabilities
- Improved collaboration with agencies and extended teams
- Real-time conversation analytics for call centers
- Unified Messaging applications to empower workers anywhere
- Cloud-first and simplified deployment options
OpenText in the cloud
Connecting content, people, and process to get more productivity, collaboration, governance and compliance.
Business Network Cloud
Build adaptive, sustainable and compliant trading networks by connecting any business, person, system or thing.
Security & Protection Cloud
Provide multiple layers of defense to detect, protect against, forensically investigate and remediate security threats.
Use service-based cloud capabilities to reduce development costs and improve time-to-market with faster ways to build applications and solution extensions.
Customer choice and flexibility
Accelerate digital transformation and free up resources for creativity and innovation.