OpenText Professional Services
Partnering to enable successful digital journeys
Professional Services overview
Organizations expect to solve business challenges and not just implement feature-rich technology. They need a great user experience, that is available all the time, performs well and secures information.
The OpenText™ Professional Services team leverages more than 25 years of experience delivering Enterprise Information Management solutions to help meet those expectations. Certified OpenText consultants provide customers the highest possible level of Information Management services.
Professional Services Benefits
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One team accountability
Get one team with unparalleled access to OpenText Support and Product Engineering colleagues and shared, mutual accountability to customer success and satisfaction.
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Market leading domain expertise
Leverage expertise on a wide range of business and industry processes delivering solutions based on OpenText products & services and extending solutions to implement supportable custom functionality and integrations.
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Maximize user adoption to achieve ROI
Build awareness, momentum and increase user adoption with experts that advise, educate and support customer teams throughout all stages of projects.
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Flexible engagement model
Take advantage of the largest global team of OpenText product-certified specialists, averaging more than 10 years of experience, mobilized to the preferred engagement model, whether in-region or remote resourcing.
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Innovative problem solving
Ensure forward-looking, problem solving with Information Management services best practices, supported by collaborative and direct access to OpenText Product Engineers.
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Full system management
Meet well-defined Service Level Agreements with a team that has managed more than 2,000 OpenText systems for customers, on-premises, in the cloud or hybrid scenarios.
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Broad and versatile training
Choose from virtual or classroom instructor-led training, workshops and on-demand learning options to get training and certifications that optimize technology investments.
Services offered
OpenText Professional Services offer packaged best practice and accelerator services with the flexibility to be tailored to the needs of the project and broader business initiatives.
Explore Professional Services
Find resources on the services and solutions offered by Professional Services
With our strategic partnership, OpenText gives us a way forward. We are in a supported environment that is future-proof.
With OpenText, our team works much more effectively because we have the program, services and strategy along with the technology.
The team at OpenText provides great service, delivers what we ask for and understands our needs. We have very high confidence in both the solution and the organization.
Contact us to talk with a Professional Services expert regarding your service needs
Speed up deployment and maximize the value of OpenText solutions
Resources
- Documentum Upgrade Assessment Service
- Threat Hunting Service Overview
- Adoption Strategy Development FasTrak
- Adoption Health Check FasTrak Service Overview
Blogs
- 3 ways to bridge the cloud skills gap
- Optimizing performance for your EIM platform
- 8 tips for fostering user centricity in content services