OpenText Professional Services:
Optimize Managed Services Packages

Proactive programs that help maximize your solution

Leverage the largest set of EIM Professionals in the world to turn your vision into reality.

Optimize Programs help protect customers’ technology investments and assist in operating and managing their business solutions on-premises, in the cloud
or hybrid

Optimize Foundation Programs

We're committed to helping you succeed

  • Standard


    OpenText experts support your system

  • Assist


    OpenText experts assist your IT team to manage the system

  • Manage


    OpenText experts monitor and manage the system on your behalf

  • Cloud Enhanced

    Cloud Enhanced

    Support and upgrades for customized cloud solutions

Additional Program Options

Where further support is required, the Optimize program also contains dozens of services that you can add to a foundation program to meet the needs of your IT and business unit.

To learn more, read the Optimized Services Catalog

“Since using the OpenText Optimize Service Program, the number of IT incidents has decreased by 80 percent.”

Lukas Pischala, Senior Technical Manager, IT Business Process, Information & Marketing